Refund & Access Policy

Credit Growth Academy

Last Updated: [add today’s date]


Digital Product Access

All products sold by Credit Growth Academy are digital downloads delivered electronically.

  • After purchase, customers receive:

    • An immediate payment confirmation from Stripe, and

    • A secure, time-limited download link sent to the email address used at checkout.

  • Download links are:

    • Unique to the purchaser

    • Time-limited for security

    • Non-transferable

No physical products are shipped.


Refund Policy (Digital Products)

Due to the nature of digital products, all sales are final.

Once a digital product has been delivered or download access has been granted, refunds are not issued, including but not limited to:

  • Change of mind

  • Failure to read the product description

  • Incompatibility with personal software or devices

  • Lack of use or perceived value

This policy is consistent with Stripe’s digital goods guidelines.


Exceptions & Support

We understand that technical issues can occur. Refunds or replacements may be considered only in the following situations:

  • The download link fails to work and our support team cannot resolve the issue

  • The wrong product was delivered due to a system error

  • Duplicate charges caused by a payment processing error

In these cases, please contact us within 24 hours of purchase.

📧 support@creditgrowthacademy.com

Include:

  • Order email address

  • Product name

  • Description of the issue


Unauthorized Sharing

All digital products are licensed for individual use only.

Unauthorized sharing, duplication, resale, or distribution of any Credit Growth Academy product is strictly prohibited and may result in revoked access without refund.


Chargebacks & Payment Disputes

We encourage customers to contact us directly before initiating a chargeback.

Unauthorized chargebacks for delivered digital products may result in:

  • Permanent account restriction

  • Loss of access to current and future products


Agreement to Terms

By completing a purchase on creditgrowthacademy.com, you acknowledge that you have read, understood, and agreed to this Refund & Access Policy.